Patient Experience
Patient Portal Software for Modern Hospitals
Let patients log in with just their phone number to view appointments, prescriptions and lab reports — and see records across every Neptune HMIS hospital they've visited.
Key Features
Everything You Need to Run Patient Portal
Phone number + OTP login
No passwords to remember — patients log in with their mobile number and a one-time code.
Multi-hospital record view
Patients linked to more than one Neptune HMIS-powered hospital can see all their records in one place.
Appointment visibility
View upcoming and past appointments without calling the hospital.
Prescription & report access
View prescriptions and lab reports as soon as they're finalized.
Self-reported vitals
Patients can log self-reported vitals that are visible to their treating doctor.
Self-service booking
Built to support patients booking their own OPD appointments.
How It Works
Patient Portal Workflow
Log in
The patient enters their mobile number and verifies with a one-time OTP.
View
Appointments, prescriptions and reports are available in one dashboard.
Track
Patients can log self-reported vitals between visits.
Book
Patients can request or book their next OPD appointment.
Benefits
Why Patient Portal on Neptune HMIS
- Fewer phone calls to the front desk for reports and appointments
- Better patient engagement between visits
- One login across multiple hospital visits
- A modern, self-service patient experience
Who Should Use It
Built For
- Hospitals wanting to reduce front-desk call volume
- Multi-location hospital groups
- Hospitals focused on patient experience
- Clinics offering online report access
Related Modules
Works Seamlessly With
Appointment Management
Give reception and patients a clear view of doctor availability, so appointments are booked realistically and OPD runs on schedule.
Electronic Medical Records (EMR)
Replace paper charts and scattered notes with a structured electronic medical record that follows the patient across every visit, department and doctor.
Laboratory Management (LIMS)
Track every lab order from sample collection through processing to a signed, patient-ready report, with barcode-based sample identification throughout.
MIS & Analytics
See how your hospital is performing right now — revenue, occupancy, OPD volume and department activity — without waiting for someone to compile a report.
Further Reading
Guides Covering Patient Portal
Patient Portal FAQs
Patients log in with just their mobile number and a one-time password (OTP) — no separate password to remember.
Ready to See Patient Portal in Action?
Get a personalized walkthrough of the Patient Portal module mapped to your hospital's workflow.