Front Office
Patient Registration Software for Modern Hospitals
Reduce front-desk queues and data-entry errors with a registration workflow built for busy hospital reception desks — new patients, returning patients and emergency walk-ins, all from one screen.
Key Features
Everything You Need to Run Registration
Duplicate patient detection
Search by name, mobile or UHID before creating a new record, so the same patient never gets two identities.
Unified hospital ID (UHID)
Every patient gets one unique, hospital-wide identifier that follows them across OPD, IPD, lab and billing.
Demographics & ABHA capture
Capture demographics, Aadhaar and ABHA details in one form, aligned with India's digital health ecosystem.
Guardian & emergency contact
Record guardian relation and emergency contact details for minors and dependent patients.
Instant department routing
Send a newly registered patient straight to OPD, IPD or a specific department queue.
Photo & document capture
Attach a patient photo and identity documents directly from the registration desk.
How It Works
Patient Registration Workflow
Search
Front-desk staff search by mobile number or name to check whether the patient already exists.
Register
New patients are registered with demographics, contact and identity details in a single form.
Assign UHID
The system assigns a unique hospital ID that becomes the patient's identity across every module.
Route
The patient is routed to the OPD queue, a specific doctor, or an IPD admission as needed.
Benefits
Why Registration on Neptune HMIS
- Cuts front-desk registration time
- Eliminates duplicate patient records
- One identity across OPD, IPD, lab, pharmacy and billing
- Faster emergency and walk-in handling
Who Should Use It
Built For
- Hospital front-office teams
- Multi-specialty hospitals with high daily footfall
- Clinics and nursing homes
- Diagnostic centres registering walk-in patients
Related Modules
Works Seamlessly With
OPD Management
Manage the entire outpatient journey — from token generation to consultation and prescription — with a connected OPD workflow that keeps doctors, reception and patients in sync.
Appointment Management
Give reception and patients a clear view of doctor availability, so appointments are booked realistically and OPD runs on schedule.
Billing & Accounts
Bill consultations, lab tests, pharmacy sales and IPD stays from one consolidated invoice, with clear visibility into payments, dues and daily collections.
Electronic Medical Records (EMR)
Replace paper charts and scattered notes with a structured electronic medical record that follows the patient across every visit, department and doctor.
Further Reading
Guides Covering Registration
Registration FAQs
Yes. Registration staff can search by name, mobile number or UHID before creating a new record, which significantly reduces duplicate patient identities.
Ready to See Patient Registration in Action?
Get a personalized walkthrough of the Registration module mapped to your hospital's workflow.